Changi Airport
iBrowser

Changi Airport
iBrowser

Changi Airport
iBrowser

Kiosk Design, UX/UI
Kiosk Design, UX/UI
Kiosk Design, UX/UI

Overview

The iBrowser is pitch submission for the redesign of the complimentary internet kiosks in the transit areas of Changi Airport for travelers.

Role

UX/UI Design

Agency/Client

MarketBridge Pte Ltd for Changi Airport

Design Challenge

Design Challenge

Design Challenge

Most complimentary internet kiosks in airports' transit areas are quite minimal, usually featuring only a login screen and limited browsers usage, along with the amount of free time usage left. 

This is usually quite uninspiring to say the least. Therefore, the iBrowser redesign aims to challenge that.

In this age of massive consumerism, how do we keep track of the gadgets we own and ensure their continuous usage or at least not forget that we already own them?

In this age of massive consumerism, how do we keep track of the gadgets we own and ensure their continuous usage or at least not forget that we already own them?

The Solution

Design Considerations

Design Considerations

Putting Users' Needs First

As the iBrowser is not a new product but more of a redesign, we were able to grab plenty of data on past users' usage and the problems they were already facing with the past/current ibrowsers in airports. With that data in hand, we were able to understand users browsing/viewing patterns and habits and thus decided to redesign the ibrowser by placing these shortcuts upfront, where users can quickly and easily access them rather than having to navigate to them directly.

Vibrant UI Design

As mentioned before, most complimentary internet browsers can be quite uninspiring to say the least. We aim to challenge that in this redesign by introducing a more vibrant UI design but yet ensuring that users' browsing experience will not be hindered by implementing muted and rather subtle design elements.

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